Good support starts with getting to know you
Your business is personal to you. The people you work with, the way you communicate and the care you put into what you do all matter. We take the time to understand those things, so the support you receive feels like a good fit.
ABOUT US
A dedicated assistant who gets to know your business
We’re a small, friendly team of experienced, UK-based virtual assistants, supporting wellbeing professionals and businesses with everyday admin, practical digital tasks and better ways of keeping things organised.
You’ll work with a dedicated assistant who gets to know your priorities, your preferences and how your working week fits together. Whether you work independently or have a team around you, we’ll agree what we can take care of and where you’d like to stay involved.
That might start with a few regular jobs you’re ready to hand over. As we get to know your business, we can also help you spot where a process could be simpler or something could work a little better.
The values behind the way we work
WHAT WE STAND FOR
We’re friendly and approachable. You can ask questions, talk things through and tell us where you need help.
Kindness
Integrity
We do what we say we’ll do, handle your information carefully and ask when something needs clarifying.
We listen, learn how you work and care about getting the details right for you and your clients.
Partnership
We focus on useful work and practical improvements that make a difference to your working day.
Impact
MEET OUR FOUNDER
Before starting The Online PA in 2018, I worked in executive PA, senior administration, office management, HR and team coordination roles across the corporate and charity sectors.
What I enjoyed most was getting to know the people I worked with, noticing what needed doing and making their day a little easier. I liked joining the dots, following things through and being someone they could rely on.
That’s the approach I brought to The Online PA, and it’s shared by the small team the business has grown into.
When you’ve put so much into building your business, handing things over can feel like a big step. We take the time to listen, ask questions and understand how you like to work. You don’t need to arrive with everything neatly documented — we can work through the details together.
Hi, I’m Jane
Jane is gold! She is so thorough and takes pride in the work she delivers. She is easy to work with, honest, trustworthy and her attention to detail is off the charts. Best of all she’s genuinely a lovely human being. Highly recommended.
— ANGIE MCQUILLIN LEADERSHIP CONFIDENCE & ASSERTIVENESS COACH
Good support gets better over time
It’s often the familiar details that make the difference: knowing how you like an email written, remembering a regular deadline or spotting something that needs your attention.
As we work together, there’s less to explain and more you can confidently leave with us. You have someone to turn to who knows your business and follows things through.