Thoughtful support for a business that feels easier to run

The Online PA was founded in 2018 to provide practical virtual assistant support that makes running a business feel simpler.

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ABOUT US

A dedicated assistant who gets to know your business

We’re a small team of experienced, UK-based virtual assistants, carefully chosen for the way they work as well as what they know. You work with the same person, who gets to know your business, your way of working and the details that matter.

Our role has grown beyond traditional admin. Today, we bring together practical virtual assistant support, digital know-how and better ways of working to help established service businesses run things more smoothly behind the scenes.

We work particularly across wellbeing, coaching, creative and professional services. When things run well in the background, you have more time and headspace for your clients and the work you do best.

The values behind the way we work

WHAT WE STAND FOR

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We’re friendly, down-to-earth and easy to work with.

Kindness

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Integrity

You can count on us. We do what we say and take pride in our work.

Partnership

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We get to know your business properly and genuinely care about helping it move forward.

We look for smarter ways to simplify work and create more space.

Impact

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MEET OUR FOUNDER

Before starting The Online PA, I spent years in executive PA, senior administration, office management, HR and team coordination roles across the corporate and charity sectors.

What I liked most was never simply ticking things off a list. It was being the person who noticed what needed doing, saw how things fitted together and enjoyed making things easier for everyone around me.

I started the business in 2018, and since then it’s grown into a brilliant little team who share the same practical, thoughtful approach.

For us, it’s about getting to know the people and the business properly, using common sense and doing things well. And as technology changes the way small businesses work, we’re just as interested in finding a better way to do something as we are in taking the task off your hands.

Hi, I’m Jane

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Jane is gold! She is so thorough and takes pride in the work she delivers. She is easy to work with, honest, trustworthy and her attention to detail is off the charts. Best of all she’s genuinely a lovely human being. Highly recommended.

— ANGIE MCQUILLIN LEADERSHIP CONFIDENCE & ASSERTIVENESS COACH

With every month we work together, we understand more about how your business runs, what matters to you and where things tend to get stuck. That means less explaining, fewer things falling through the cracks and someone alongside you who can increasingly think one step ahead.

Good support gets better over time