Make your business easier to run

Award-winning virtual assistant support for UK service businesses. Hand over the work you’re ready to delegate, make the day-to-day run more smoothly and create more space across your business.

Support can change more than just your to-do list

We work with businesses across a range of sectors, including wellbeing, coaching, creative and professional services — from wellbeing centres and consultancies to training providers, HR firms and creative studios.

Delegate

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Practical digital help and better ways to organise the systems, processes and tools your business relies on.

Make it work better

Virtual assistant services for the work that keeps your business moving.

Create space

More capacity and headspace, knowing the work is being taken care of.

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01

DELEGATE

Reliable help with the work that keeps your business moving

There are plenty of things in your business that are important without necessarily needing to be done by you.

This is where having an experienced person to rely on makes all the difference.

You’ll work with a dedicated assistant from our small, carefully chosen UK team, who gets to know how your business works, how you like things done and what needs your attention versus what can be confidently handed over.

From the everyday essentials to the jobs that never quite make it to the top of the list, we’re here to help keep things moving.

WE CAN HELP WITH

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Diary & calendar management

Email & inbox management

Meeting & event coordination

Client & supplier communication

Invoicing & payment follow-up

Client onboarding & administration

Spreadsheets & data management

Research

Filing & digital organisation

Expenses

Document preparation

And much more

The goal isn’t to delegate for the sake of it.

It’s to take the right things off your plate, so more of your time can stay with the work only you can do.

A faultless service, The Online PA is an invaluable extension to our team. I can see why they won their awards!

— THE CLIENT KEY

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02

MAKE IT WORK BETTER

Practical improvements for the way your business works

Sometimes the answer isn’t simply to add more tools.

In fact, adding another app to the pile can make things feel even more complicated.

We help you look at the practical side of running your business and find better ways to organise the work behind the scenes.

That might mean simplifying a process, improving a system you already use, setting up something new or taking care of the practical digital work that keeps slipping down the list.

THIS MIGHT INCLUDE

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CRM & database management

Process & workflow improvements

Business systems & organisation

Website design & updates

Blog & content administration

Email marketing support

Digital content & design updates

Course & membership admin

Project management systems

Forms, surveys & client journeys

Simple automation & integrations

And much more

As the tools available to businesses continue to change, we’ll help you make practical decisions about what is genuinely useful, what can be streamlined and where experienced human support will always add the most value.

Jane is a total marvel. I run a very busy Consultancy and she keeps me afloat and uses her skills to join the dots and pre-empt any difficulties. I could not wish for more.

— INTEGRATED RESOURCES

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03

CREATE SPACE

More capacity, without having to hold every thread yourself

Delegating a few tasks is helpful. Improving the way things work is helpful too. But the real value comes when everything starts working together.

You spend less time remembering what needs doing. Less time switching between unfinished tasks. Less time being the person everyone — and everything — depends on.

Instead, you have more clarity around what’s happening in your business and more capacity to focus on the work only you can do.

Because creating space isn’t about doing less with your business.

It’s about being more intentional about where your time goes.

For some clients, that means more time for paid work or business development. For others, it means a better client experience, fewer delays and a business that can handle growth without everything coming back to the owner.

We don’t just help you get more done

We help you decide what should stay with you, what can be handed over and what could work better.

VIEW PACKAGES AND PRICES →
VIEW PACKAGES AND PRICES →

More time for your clients

More room to move forward

More space for your ideas

More freedom in your business

Ready to hand something over?

If you can see work that doesn’t need to stay with you — whether that’s regular admin, digital tasks, systems or ongoing support behind the scenes — tell us what you’d like help with.

Let's talk →
Let's talk →